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Privacy Policy

Protecting your privacy is important to us. In this Privacy Policy we explain how we collect, use, and safeguard your personal data, in compliance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

1. WHO WE ARE

Amplos Desejos, legal entity no. 515504530, with registered office at Rua de S. Pedro, Lote Nº 47, Armazém Rc, Quinta de São Pedro, Mexilhoeira da Carregação, Estombar 8400-138 Estombar, is responsible for processing your personal data.
You can contact us by email at geral.amplosedesejos@gmail.com or by phone at +351 282 342 101.

2. DATA WE COLLECT

We may collect and process the following personal data:

  • Name
  • Email
  • Phone number
  • Address (if provided for quotes or technical visits)
  • Additional information you send us through the contact form or via WhatsApp

3. PURPOSES OF PROCESSING

Your data is collected for the following purposes:

  • Responding to contact requests or quote requests sent via the form or WhatsApp
  • Providing information about our services and products
  • Administrative and commercial management of the relationship with clients and potential clients

4. LEGAL BASIS

The processing of your personal data is based on:

  • Consent, when you voluntarily provide us with your data (e.g. contact form)
  • Legitimate interest in responding to requests addressed to us

5. DATA SHARING

Your personal data will not be sold or transferred to third parties.
They may only be shared with service providers essential to our activity (e.g. website hosting, email software), who are bound to comply with GDPR.

6. WHATSAPP

If you choose to communicate with us via WhatsApp, please note that this communication is carried out through the platform of Meta Platforms, Inc. By using this channel, your personal data (such as phone number and messages) will be processed in accordance with Meta’s privacy policy, available at https://www.whatsapp.com/legal.

7. DATA RETENTION

Data collected will be kept only for as long as necessary for the purposes for which they were collected, or until you exercise your right to object or request deletion.

8. DATA SUBJECT RIGHTS

Under the law, you have the right to:

  • Access your personal data
  • Request the correction of inaccurate or incomplete data
  • Request the deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw your consent at any time, where applicable

To exercise any of these rights, please contact us by email: geral.amplosedesejos@gmail.com.
You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) via www.cnpd.pt.

9. SECURITY

We adopt appropriate technical and organisational measures to protect your data against loss, unauthorised access, alteration, or disclosure.

10. UPDATES

This Privacy Policy may be updated from time to time. Any significant changes will be published on our website.